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Privacy Policy for Redeogen Website

Last updated: September 14, 2025

Overview

Redeogen ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website redeogen.com and use our consulting services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our website.

Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, job title, industry
  • Project Details: Information about your consulting needs
  • Communication Content: Messages sent through contact forms or email

Information Collected Automatically

When you visit our website, we may automatically collect certain information:

Data Type Purpose Retention
IP Address Security, analytics, geolocation 30 days
Browser Information Compatibility, user experience 30 days
Device Information Responsive design optimization 30 days
Page Views Website analytics, improvement 90 days
Referrer Information Marketing effectiveness 90 days

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide consulting services and respond to inquiries
  • Communication: To contact you about projects, updates, and business matters
  • Website Improvement: To analyze usage patterns and improve user experience
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: To manage our business relationships and operations

Marketing Communications: We may send you information about our services, but you can opt out at any time by contacting us or using unsubscribe links in emails.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:

  • Service Providers: Trusted third parties who assist in website operations (hosting, analytics)
  • Legal Requirements: When required by law, court order, or government request
  • Business Protection: To protect our rights, property, or safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent for sharing

Third-Party Services: Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

Data Storage and Security

Data Storage

  • Location: Data is stored on secure servers in Australia (AWS ap-southeast-2)
  • Backup: Regular backups are maintained for business continuity
  • Retention: Data is retained only as long as necessary for business purposes

Security Measures

  • HTTPS encryption for all data transmission
  • Regular security updates and monitoring
  • Access controls and authentication
  • Regular security audits and assessments
  • Incident response procedures

Security Notice: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences

Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request limitation of processing
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

International Data Transfers

As an Australian-based company, your information is primarily processed in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes (if we have your email)

Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: admin@redeogen.com

Website: https://redeogen.com

Business Name: Redeogen

Location: Australia

Compliance and Jurisdiction

This Privacy Policy is governed by Australian privacy laws, including the Privacy Act 1988. We are committed to complying with applicable privacy regulations in jurisdictions where we operate or serve clients.

Summary

Redeogen is committed to protecting your privacy. We collect minimal information necessary for our consulting services, use secure storage practices, and respect your rights regarding your personal data. We do not sell your information and only share it in limited, necessary circumstances.